balance. Purpose. intuition.
Transformative business mentorship for sustainable, pioneering hospitality brands.
What we do
We build successful sustainable tourism businesses in Africa through realising their full brand potential and enhancing their impact on the environment and empowering their communities.
Why we do it
We are passionate about changing the narrative around tourism in Africa and have a talent for finding and nurturing the unique magic in people and places. We are exceptionally talented at what we do and we want to share this with you.
How we do it
We form collaborative partnerships to build better businesses through an in-depth review, strategizing a plan and building a foundation to managing transformation and profitability. We draw on our depth of business experience, with hands-on capability for implementation and a disciplined intuition that navigates future success.
Who We Are
SUZANNE BAYLY-COUPE
As a natural strategist, Suzanne is able to weigh alternative paths and determine which is the best one to choose. Her instinctive ability to anticipate, play out different scenarios and plan ahead makes her an agile decision maker.
don scott
Don’s natural ability to investigate, diagnose and identify pattern results in valuable insights that are logical and well-thought-out. His critical thinking helps clarify reality and provides objectivity.
nina scott
Nina is a visionary and a catalyst - she knows how to turn ideas into action. Her energy is contagious and engaging. She is intrigued with the unique qualities of each person and has a gift for figuring out how different people can work together.
Implementation of the Big Thinking
Through a four-phases process of consultancy, the implementation of concepts takes place through the strategic revenue drive and Management (Sales, Marketing and Reservations - including the operational structures and cost management) together with building the team and guest experiences. We work in collaboration with a highly skilled team of industry professionals across all sectors including management, sales, marketing and operations.
Strategy & redefine
Disrupt & implement
Settle & culture
Sustain & nurture
Strategy & redefine
Disrupt & implement
Settle & culture
Sustain & nurture
